Terms and Conditions - Office Removals London
Introduction
Welcome to our Office Removals London terms and conditions. These terms govern the use of our moving services for businesses relocating within London. By engaging our services, you agree to adhere to these terms. Please read them carefully to understand your rights and obligations.
Booking and Reservations
Booking Process
To book our office removal services, you must provide accurate and complete information. This includes the current and new office addresses, a detailed inventory of items to be moved, and preferred moving dates.
Confirmation of Services
Once your booking request is received, our team will review the details and confirm the availability of our services. A confirmation email or message will be sent to you within 48 hours of your request.
Payment Terms
Pricing Structure
Our pricing is based on several factors, including the distance of the move, the volume of items, and any additional services requested. A detailed quote will be provided upon booking.
Payment Methods
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Payment is required 50% in advance and the remaining 50% upon completion of the move.
Cancellation and Rescheduling
Cancellation Policy
Clients may cancel their booking up to 14 days before the scheduled move date without incurring any fees. Cancellations made within 14 days will incur a 20% cancellation fee.
Rescheduling Services
Rescheduling is subject to availability. Requests to reschedule should be made at least 7 days in advance. Additional charges may apply depending on the new move date.
Liability and Insurance
Company Liability
We commit to handling your office items with the utmost care. However, our liability is limited to the value of the items declared at the time of booking unless additional insurance is purchased.
Insurance Coverage
We offer comprehensive insurance options to cover potential damages or losses during the move. Clients are encouraged to opt for full-value protection for maximum coverage.
Customer Responsibilities
Access to Premises
Clients must ensure that our moving team has unobstructed access to both the current and new office locations. This includes ensuring that all necessary permits are obtained if required.
Preparing Items for Removal
Clients are responsible for packing non-essential items and labeling boxes appropriately. Our team will handle the disassembly and reassembly of office furniture, but oversized items should be clearly identified.
Privacy Policy
Data Protection
We adhere to strict data protection regulations to safeguard your personal and business information. All data collected during the booking process is securely stored and used solely for service provision.
Use of Personal Information
Your information will not be shared with third parties without your explicit consent, except as required by law. We may use your contact details to provide updates or promotional offers, which can be opted out of at any time.
Dispute Resolution
Complaint Procedure
If you encounter any issues with our services, please contact our support team within 7 days of the move. We will strive to resolve the matter promptly and to your satisfaction.
Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in London.
Amendments to Terms and Conditions
We reserve the right to update or modify these terms at any time. Clients will be notified of significant changes through their provided contact information. Continued use of our services constitutes acceptance of the updated terms.
Conclusion
By choosing our Office Removals London services, you agree to these terms and conditions. We are committed to providing a seamless and efficient move for your business, ensuring minimal disruption to your operations.
